Enmoire Gifts


SHIPPING INFO


IMPORTANT!! UK citizen please provide me your TAX/EORI Number.

Registered Airmail (starts from $16, takes 2-6 weeks) is available to USA only

For other destination, the only shipping option available is EMS (Express Service) by Pos & DHL

EMS CAN NOT SEND to PO BOX

Always give us contactable email and phone number so DHL courier can contact you.

Any additional fees imposed by customs and taxes of the customer’s country are not within our responsibility and customers are required to pay for it themselves.


RETURN/REFUND POLICY


You can chose one of these two options for these cases

RETURNED PACKAGE
Reshipping : You are required to pay for the shipping fee again.Refund : only for product price, shipping fee is non refundable
LOST PACKAGE
Reshipping : We can send free replacements if the products are still available, but you are required to pay for the shipping feeRefund : only for product price, shipping fee is non refundable
DAMAGED DUE TO COURIER SERVICE
Reshipping : We can send free replacements if the products are still available, but you are required to pay for the shipping feeRefund : we will refund half the price of the damaged product.
Unless arrangements are made with us, you cover the cost of the return.


HOW TO TRACK YOUR PARCEL


You can track your parcel from :
Pos Indonesia WebsiteDHL
You can find your tracking number (EEnumbersID) at:
Ecwid Tracking Info Page (Only if you signed up / create an account when purchasing our products) Paypal Transaction DetailsEmail sent by Paypal and Ecwid


PROMOTION


Not Available at the Moment

10% Discount applied automatically for orders over $25 when you create an account/sign in to our store using the email you registered to Enmoire's mailing list, no code/coupon needed.

You will also get a special birthday card from Enmoire.

Valid only for mailing list members who joined before September 2020.

COOKIE CUTTER


USAGE INSTRUCTION

Dip in flour before using the cookie cutterUse the face stamp first, then cut the dough with the outer cutter

WASHING INSTRUCTION

Do not wash with boiling water/dishwasherWash with lukewarm water and soap using a soft brushUse tooth pick or tooth brush to poke the remaining dough

CARE INSTRUCTION TO AVOID IMAGE CRACKING

Wash only by hand / manually, do not brush or rub the image.Soak clothes under 15 minutes with normal temperature water.After soaking the clothes, squeeze softly to reduce water level inside the fibers.Turn clothes inside out before drying (image inside).Do not iron the image.