Enmoire Gifts
SHIPPING INFO
Tarrifs/import tax are not included when buying from the main store.Regarding purchases from EMBLEMCON
- Ready Stock items will be shipped from the 14th of May, but if there is promotion photocard, order will be shipped from early June.
- If you purchase items that has 2 weeks-3 months long productions, everything will be shipped after all items are ready!+++++SHIPPING SERVICES (all with tracking) :
NORTH AMERICA
- Express only from $28 (3days)
CANADA
- Standard from $7 (14-30 days)
- Express from $28 (3-7 days)
AUSTRALIA, NEW ZEALAND
- Standard from $7 (14-30 days)
- Express from $22 (3-7 days)
ASIA & UAE
- Standard from $6 (14-30 days)
- Express from $20 (3-7 days)
UK & EUROPE
- Standard from $8 (14-30 days)
- Express from $25 (UK) & $33 (EU) (3-7 days)
For OTHER destination that is not available on the store, the only shipping option available is POS EXPOR by Pos Indonesia & DHL, please contact us first to discuss about the pricing.WE CAN NOT SEND to PO BOXAlways give us contactable email and phone number so courier can contact you.Any additional fees/VAT/import taxes imposed by customs of the customer’s country are not within our responsibility and customers are required to pay for it themselves.
RETURN/REFUND POLICY
You can chose one of these two options for these casesRETURNED PACKAGE
- Reshipping : You are required to pay for the shipping fee again.
- Refund : only for product price, shipping fee is non refundableLOST PACKAGE
- Reshipping : We can send free replacements if the products are still available, but you are required to pay for the shipping fee
- Refund : only for product price, shipping fee is non refundableDAMAGED DUE TO COURIER SERVICE
- Reshipping : We can send free replacements if the products are still available, but you are required to pay for the shipping fee
- Refund : we will refund half the price of the damaged product.Unless arrangements are made with us, you cover the cost of the return.
HOW TO TRACK YOUR PARCEL
TRACKING NUMBER TYPE : CCnumbersID
You can track your parcel from :
- Pos Indonesia Website
- DHL
How to track : put the tracking number in reference, put destination, and change the date to when the shipping started.TRACKING NUMBER TYPE : RRnumbersID LXnumbersID CCnumbersID
You can track your parcel from :
- Pos Indonesia Website
- Universal Package TrackingTRACKING NUMBER TYPE : KRSxxxxxxxxxx
You can track your parcel from :
- KURASI
- Universal Package TrackingYou can find your tracking number at:
- Ecwid Tracking Info Page (Only if you signed up / create an account when purchasing our products)
- Paypal Transaction Details
- Email sent by Paypal and Ecwid
CUSTOMER SERVICE
- Please email us at [email protected] for any inquiries regarding your purchase on our Main Store (Enmoire Gifts)
- For purchase on other platform (ETSY, Tokopedia, Shopee) please message us from the corresponding platform.
PROMOTION
FREE Express (3days) shipping with min. purchase of $100
Code : EXPRESSFREE Standard (14days) shipping with min. purchase of $70
Code : STANDARDFREE Azura Photocard with min. purchase of $30 & Felix Photocard with min. purchase of $60
Join our Discord Server for Early Store Access & Mailing List to Get Special Offers!
10% Discount applied automatically for orders over $25 when you create an account/sign in to our store using the email you registered to Enmoire's mailing list, no code/coupon needed.You will also get a special birthday card from Enmoire.Valid only for mailing list members who joined before September 2020.
COOKIE CUTTER
USAGE INSTRUCTION
- Dip in flour before using the cookie cutter
- Use the face stamp first, then cut the dough with the outer cutter
WASHING INSTRUCTION
- Do not wash with boiling water/dishwasher
- Wash with lukewarm water and soap using a soft brush
- Use tooth pick or tooth brush to poke the remaining dough
CARE INSTRUCTION TO AVOID IMAGE CRACKING
- Wash only by hand / manually, do not brush or rub the image.
- Soak clothes under 15 minutes with normal temperature water.
- After soaking the clothes, squeeze softly to reduce water level inside the fibers.
- Turn clothes inside out before drying (image inside).
- Do not iron the image.